About Casumo

Casumo was founded in early 2012 when a parallel universe contacted us telling us that they were in desperate need of help. So we thought of the most fun and thrilling thing we could. It became Casumo.com, a casino designed from the ground up to make people smile.

LinkedIn

Over at our LinkedIn page you’ll learn more about the company Casumo, job openings and the latest news around what the corporate part of Casumo is up to.

Facebook

Like us on Facebook and get in the midst of our latest offers, game announcements, competitions or just to hang out with your fellow casumo friends. Head over to our Facebook page and you’ll get the gist of things.

Work For Us

We’re constantly looking for talent to help us build the best player experience there is. Check out our current openings over at our jobs page.

Affiliates

If you’re working with internet traffic as an affiliate, you can sign up for our affiliate program. Read more about the nuts and bolts over at our affiliates page.

Our Friends

Want to know what is going on in the Casumo universe? We have some friends that can keep you up to speed. All the latest offerings, games, jackpots and much more is published on: casumobonus.com.

Media

If you want to discuss any media related matters, please reach out to media@casumo.com and we'll reply in no time.

Contact us

hey@casumo.com

Casumo, The Unicorn Centre, Triq l-Uqija, Swieqi, SWQ 2335, Malta

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Terms for Bonuses and Rewards

Please play responsibly. For more information and advice visit begambleaware.org

1.1. We may from time to time offer you bonuses or rewards which will be credited by us into your Account. Such bonuses may only be used in relation to the facilities as may be specified when the bonus is offered to you. Acceptance of certain bonuses may be in accordance with additional or specific Terms and Conditions that shall be made available to you. Other bonuses and rewards shall be in accordance with standard promotional terms. Unless otherwise specified, our offers may be used only once, and you are not entitled to withdraw any bonus amounts or redeem any rewards without first complying with the applicable terms. A bonus at Casumo can mean bonus spins, extra money to play for directly or extra money you receive after making a deposit. The type of bonus and the size of it may vary and you need to wager the bonus money in order to withdraw the funds. For this reason you should check the bonus and rewards rules carefully before participating in any promotion.



1.2. (a) You understand that Bonuses and Rewards are subject to certain conditions. These significant conditions are provided to you in the body of the main advert of promotion, when size permits. The full terms and conditions of the bonuses are contained in this document and the customer should read the full bonus terms and conditions before enrolling and participating in any Welcome Offer. (b) The main Casumo customer loyalty offers are the following: (i) Welcome Offer The Welcome Offer is strictly 18+ (as is the use of the rest of the Website) and available to new players who sign up for a Casumo account and satisfy the criteria stipulated below. The Welcome Deposit Bonus consists of 20 bonus spins on registration and 100% up to £300 bonus on your first deposit. Both offers are on an opt-in basis as follows: 20 bonus spins on Starburst will be immediately made available to you after you register. To activate your bonus spins, click on your username in the left hand menu, go to ‘Your Stuff’ area and click the valuable corresponding to the 20 bonus spins. By clicking on the valuable you activate the bonus spins and the game (Starburst) starts automatically. 100% up to £300 bonus on your first deposit. The minimum deposit required to make use of this offer is £10. The Welcome Offer can be found as a valuable in Your Stuff area on the Website. To activate your deposit bonus, click on your username in the left hand menu, go to ‘Your Stuff’ area and click the valuable corresponding to the this bonus. The valuable must be selected before making your deposit in order to be able to make use of the bonus. Once your deposit is made, the bonus will automatically appear in your account. The Welcome Offer is only made available once you have completed your registration and agreed to the General Terms and Conditions of the Website. Wagering Requirements apply. All bonuses and bonus winnings must be wagered 30 times before withdrawal. Winnings on any bonus spins must also be wagered 30 times before becoming withdrawable. Bonus funds convert automatically to real money once the Wagering Requirement is completed. Unless you complete the wagering requirements, you will be unable to withdraw your bonus money. You can make a withdrawal of your Deposit Balance before you have fulfilled the wagering requirement, but then you will lose your bonus money. On the withdrawal page, you will see the amount (if any) of bonus money left to wager to complete the Wagering Requirement and you are informed that you will lose it if you choose to make a withdrawal. Once you choose to go ahead with your withdrawal, your bonus money is lost; even if you cancel your withdrawal before this is accepted from our end, the process cannot be reversed to restore your bonus money. Bonus turnover explained: If you have bonus money in your account, it will play proportionately to your real money. If you have £10 in bonus money and £10 in real money and you bet £2, £1 will be bonus money and £1 will be real money. Winnings are distributed proportionally in the same way. If you get several bonuses at the same time, the bonus money and the wagering requirements are bundled. Most games contribute towards the wagering requirements, but not all. Wagering of bonus funds on 1429 Uncharted Seas, Blood Suckers, Dead or Alive, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, Kings of Chicago and Simsalabim, will not contribute towards the playthrough requirement. Here is how much each game contributes to the wagering requirements: Slots: 100%, Video Poker: 30%, Casino Hold’em: 10%, Oasis Poker: 10%, TXS Hold’em poker: 10%, Ultimate Texas Hold’em: 0%, Roulette (all varieties): 0%, Baccarat (all varieties): 0%, Punto Banco: 0%, Blackjack (incl Pontoon and Double Exposure): 0%, All other games: 100%. The Welcome Offer is limited to one offer per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casumo reserves the right to confiscate the funds on the accounts and/or block the accounts. Casumo reserves the right to remove or cancel any bonuses which may have been obtained by abusing the system, to remove any offer to any player or group of players at its own discretion and to withdraw or amend these Terms and Conditions at any time and for any reason, without being held liable. (ii) Bonus Spins With bonus spins a customer gets to play for free on a game in the casino with the same chance of winning as when a customer plays with their own money. Winnings on bonus spins are converted to bonus money and are usually subject to a wagering requirement of 30 times. Bonus spins must be activated through the account, when a customer is logged in. Once these are activated, the bonus spins are set off and the particular game will start automatically. iii) Other Bonuses At Casumo you can get a bonus in many different ways. Besides the welcome deposit bonus you receive upon joining once you satisfy the requirements for participating explained above, and weekly new bonus promotions, you can get lots of bonuses simply by playing at Casumo and advancing in levels. Sometimes you get a bonus when you level up, and sometimes you have a bunch of bonus spins waiting for you when you log in. Customers must be subscribed to our offers to benefit from these rewards. (iv) Wager Bonus valuable: This bonus type is based on a wagering mechanic. Eligible players are shown valuables with specific wagering requirements. Valuables are time-barred (“Promotion Period”) and may be subject to restrictions with regards to the game on which the wagering requirement applies. Only real-money wagering contributes towards the fulfillment of the wagering requirement. Players who wager the minimum amount shown on the valuable during the Promotion Period on the eligible game(s) will receive the corresponding amount shown on the valuable. This valuable can credit Cash, Bonus Spins or Bonus Money. For avoidance of doubt, if the valuable shows "Play £20 and receive £5 bonus", it means that the player must wager £20 of their deposit balance in order to receive a bonus of £5. The promotion period, the eligible game(s) and the amount left to wager will be displayed on the valuable. This Casino Bonus type may only be used once during the Promotion Period. Once the Promotion Period is over, the player can no longer make use of the bonus. This Casino Bonus is only awarded once per person, household, shared computer or shared IP address during the same promotion period. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse is found. Casumo retains all rights under these Terms and Conditions to verify its players’ behaviour and act thereupon accordingly. Customers are unable to use any funds within their Bonus Balance wallet to claim this Casino Bonus. - When you place a bet at Casumo, and if you have a bonus in your wallet, 50% of your bet will use your cash wallet and 50% your bonus wallet. (If you place a bet of £10 and you have an active bonus, only €5 will count toward wagering this bonus). Players can wager in as many increments of the required wagering amount as they want to. For example for a £10 wagering requirement you can wager £5 twice to receive the bonus. Wagering Requirements apply. All bonuses and bonus winnings must be wagered 30 times before withdrawal. Winnings on any bonus spins must also be wagered 30 times before becoming withdrawable. Bonus funds convert automatically to real money once the Wagering Requirement is completed. Unless you complete the wagering requirements, you will be unable to withdraw your bonus money. You can make a withdrawal of your deposit balance before you have fulfilled the wagering requirement, but then you will lose your bonus money. For example, to withdraw a £5 bonus, player will have to wager £150. Cash valuables don’t have any wagering required and the amount won will be added to the deposit balance and is withdrawable immediately. v) Loyalty Rewards At Casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either bonus spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from bonus spins and for bonus money.

1.3. These terms shall remain valid until a new version is made available to you on the Website. These terms can also be found under section 6 of the Casumo General Terms and Conditions and in the Frequently Asked Questions page.

1.4. Casumo reserves the right to withhold and remove any bonuses awarded to you if such bonuses have not been used within six (6) months from the date when they were awarded. Individual campaigns may have a shorter expiration time and if so, this shall be stated to the player upon receiving the offer about the campaign.

1.5. If you are eligible for a bonus, wagering requirements will apply before you are able to make any withdrawals of the bonus or the winnings from bets made using bonus money. Wagering requirements can vary and will be displayed and made available for you to read once you receive the bonus. Unless you complete the wagering requirements, you will be unable to withdraw your bonus money. You can make a withdrawal before you have fulfilled the wagering requirement, but then you will lose your bonus money. On the withdrawal page, you will see the amount (if any) of bonus money left to wager to complete the Wagering Requirement and you are informed that you will lose it if you choose to make a withdrawal. Once you choose to go ahead with your withdrawal, your bonus money is lost; even if you cancel your withdrawal before this is accepted from our end, the process cannot be reversed to restore your bonus money.

1.6. The bonus received when the Player makes his/her first deposit on the Website has a wagering requirement of a minimum of thirty (30) times the sum of the received bonus and the deposit amount contributing to the bonus figure, unless any special Terms and Conditions apply to that offer.

1.7. Without prejudice to 1.10, different games promote differently to the wagering requirements and can be seen in the list below: Slot machines 100% Video Poker 30% Casino Hold’em 10% Oasis Poker 10% TXS Hold’em poker 10% Ultimate Texas Hold’em 0% Baccarat (all kind) 0% Punto Banco 0% Roulette (all kind) 0% Blackjack (all kind incl. Pontoon and Double Exposure) 0% All other games 100%

1.8. Local wagering requirements may be applied and if so, this shall be stated together with the offer.

1.9. Bonuses/bonus spins at Casumo can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. Risk-free bets on any games do not qualify for Casumo’s wagering requirements. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse is found.

1.10. Winnings on bonus spins may contribute to the wagering requirements. , however, wagering of bonus funds on 1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, Kings of Chicago and Simsalabim, will not contribute towards the playthrough requirement. Casumo Ltd. reserves the right to forfeit any winnings if bonus funds are wagered on these games.

1.11. Individual bonus campaigns can have specific details and terms, in this case such information shall be made available to the player. You are to note that any specific terms relating to any particular bonus and/or promotion will take precedence over these Terms and Conditions in the event of there being any inconsistency or discrepancy.

1.12. During game play, bonus money is used in relation to the real money you have on your account and winnings are divided evenly according to the relation between real money and bonus money in the bet. For example, if you have £100 real money and £50 bonus money in your account, a bet of £30 will contain £20 real money and £10 bonus money and any winnings are divided into the same ratio.

1.13. The maximum bet allowed when using bonus money is of £5 per spin or £0.50 per bet line until your wagering requirements have been fulfilled. Casumo reserves the right of voiding bets and winnings resulting from bets of larger amounts.

1.14. We award bonuses and entry to selected promotions in good faith to players who use our services for entertainment purposes and as a token of appreciation for your loyal play. Free bets, bonuses and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers. ‘Abuse’ refers to players who by any other means obtain an unfair or unintended advantage. In cases where Casumo suspects that the player is acting in bad faith, Casumo reserves the right to cancel a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender’s account with immediate effect. At our sole discretion, we may not issue refunds of any deposits, balances or winnings generated on the account should abuse be suspected. The term “Abuse” shall include but is not limited to the opening of multiple accounts to claim multiple bonuses.

1.15. You understand that you will only be able to receive or benefit from offers that apply to your country of residence and, where stated, deposit payment method. Casumo reserves the right to vary the amount of bonuses granted depending on the user’s country of residence at any time and for any reason whatsoever. We reserve the right to offer a specific bonus to a specific customer or group of customers, to terminate a bonus offer without notice or compensation, to change the terms of a bonus offer and/or to exchange one type of bonus offer for another at our sole discretion and at any time. Any change or revocation of a bonus shall not not affect customers who have opted in the bonus and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the bonus.

1.16. While playing with wagers made using their bonus balance, players are strictly prohibited from delaying the playing of a game round until after the wagering requirement for that bonuses has been met, and/or they have deposited new funds. This includes all bonus and/or bonus spin modes and features which may arise as a result of wagers made using the player’s bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.

1.17. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. For fair gaming purposes, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for Bonus playthrough requirement purposes. Should Casumo deem that irregular game play has occurred, it reserves the right to withhold any withdrawals and/or confiscate all winnings, and if applicable, after cancelling bonuses, to reinstate the deposit on the player’s account, without necessarily informing the player.

1.18. If you generate any winnings from the bonus spins awarded on registration and without ever depositing any real money on your account, you will only be able to make the withdrawal of such winnings to a bank account.

1.19. Casumo reserves the right to withdraw the welcome offer at any time without prior notice by ceasing to make the promotion available on the Website. This shall not affect customers who have opted in the welcome offer and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the welcome offer.

1.20. In all cases, the Player is reserves the right of withdrawal, pursuant to section 5.1.2 of the Standard Terms and Conditions .

Version: 2.7

Updated on: 14th September 2018