Terms for Casumo Bonuses & Rewards

Bonus Terms


1. Casino Welcome Offer
2. General Bonus Terms and Conditions
 

1. Casino Welcome Offer

The Casino Welcome Offer currently consists of:

  1. 20 Bonus Spins on “Book of Dead”; and
  2. Deposit Bonus of 100% up to €300 bonus on your first deposit.

Am I eligible?

  • To register an Account and claim this Offer You must be 18 year of age or over (or the minimum age of the territory for which you are playing).
  • This Offer is only available to new players registering a new Account.

What do I need to know about the Casino Welcome Offer?

  • Bonus opt-in required.
  • Maximum of €5 per spin or €0.50 per bet line is allowed.
  • Contribution to Wagering Requirements varies per game.
  • You have a right to withdraw your cash deposit and any cash winnings from this deposit. Please be aware that if this is withdrawn, the Bonus, any winnings connected to the Bonus and spins will be forfeited if the Wagering Requirements haven’t been met.

Bonus Spins:

  • To activate your 20 Bonus Spins on “Book of Dead”, click on the Valuable corresponding to the Bonus Spins. By clicking on the Valuable you activate the Bonus Spins and the game starts automatically.
  • No deposit required.
  • Winnings from the Bonus Spins are converted to bonus money subject to a Wagering Requirement of 30 times.
  • 30 days expiry for Bonus Spins.
  • You can only claim the Bonus Spins once.

Casino Deposit Bonus:

  • This Bonus is only available on your first ever deposit at Casumo casino and you can only claim the bonus once.
  • You need to make a minimum first-ever deposit of €10 to be eligible for this Offer.
  • To activate your Deposit Bonus, click on the Valuable before making your deposit in order to be able to make use of the bonus. Once your deposit is made, the Bonus will automatically appear in your Account.  If You clicked on the Valuable by mistake, you need to contact the customer support before you start playing.
  • 100% match up Deposit Bonus up to a maximum of €300. For avoidance of doubt and by means of example: if you deposit €100, You will receive a €100 bonus.  If you deposit €500, you will receive a €300 bonus.
  • 183 days expiry for the Deposit Bonus.
  • The bonus amount and deposit amount must be wagered 30 times before withdrawal. If the Wagering Requirement has not been completed within 183 days, the bonus will expire and any bonus winnings received as a result of using bonus funds will be lost.

Anything else Casumo wants to tell me?

  • During game play, bonus money is used in relation to the real money You have on your Account and winnings are divided evenly according to the relation between real money and bonus money in the bet. For example, if You have €100 real money and €50 bonus money in your Account, a bet of €3 will contain €2 real money and €1 bonus money and any winnings are divided into the same ratio.
  • If You wish to make a withdrawal before meeting the Wagering Requirements then You will forfeit your bonus winnings accrued, your bonus amount, and opt out of the promotion. Note that You can withdraw your deposit and any winnings from your deposit at any time, but You will forfeit any bonus and bonus winnings.
  • We reserve the right to manage how bonuses are used before You may cash them in, therefore not all bets will count towards the Wagering Requirements for your bonus. Most games contribute towards the Wagering Requirements, but not all.  Here is a list of how much each game contributes to the Wagering Requirements:
    • Casino Games Game Weighting:

Game

Wagers

Slots

100%

Blackjack (including Pontoon and Double Exposure)

0%

Roulette (all varieties)

0%

Baccarat (all varieties)

0%

Live Wheel Games

100%

All Live Roulette and Live Blackjack

10%

All other Live Casino Games

10%

Video Poker

30%

Punto Banco

0%

Oasis Poker

10%

TXS Hold’em poker

10%

Ultimate Texas Hold’em

0%

Casino Hold’em

10%

All other games

100%

  • Wagering of bonus funds on 1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Dead or Alive 2, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, and Simsalabim, will not contribute towards the playthrough requirement. Casumo reserves the right to forfeit any winnings if bonus funds are wagered on these games.
  • If Casumo notices that the Offer is being abused and/or the Bonus terms are being breached, we may take the following actions against such abusers:
    • Revoke and/or cancel any Bonuses and Bonus winnings that we regard may have been redeemed by misuse of the system; and/or
    • Players found to be abusing Bonus Offers may be barred from receiving further Bonuses; and/or
    • Abusing player Accounts may be terminated.
  • Abuse may include but shall not be limited to:
    • Using more than one Account or using third-party Account(s); Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us, is considered bonus abuse and any potential winnings generated from that offer will be cancelled/confiscated;
    • Equal, zero or low margin bets;
    • Wagering bonuses on excluded Games;
    • Co-operation, collusion or organisation of bets from the same source;
    • Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating;
    • Masking IP address or using a VPN;
    • Evidence of a series of contradictory bets placed by a Player or group of Players within the same betting market with the final goal of achieving profits regardless the final outcomes of the bets placed;
    • Moving from large bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clearing Wagering Requirements.
  • While playing with wagers made using their Bonus balance, Players are strictly prohibited from delaying the playing of a Game round until after the Wagering Requirement for that Bonus has been met, and/or they have deposited new funds. This includes all Bonus and/or Free Spin modes and features which may arise as a result of wagers made using the Player’s Bonus balance. In the event that this occurs, the Player agrees that their Bonus and/or any associated winnings may be voided.
  • This Offer is limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, payment method). Players using a shared computer can only have one Account per computer or IP address. In case of Accounts found to be sharing the details previously mentioned, Casumo reserves the right to confiscate the funds on the Accounts and/or block the Accounts. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.
  • Employees, officers and directors of Casumo, or of any of its Group Companies shall not be eligible for this Offer.
  • We may reclaim any Bonus that has been awarded in error in accordance with the  General Terms and Conditions.
  • We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an Offer if required to do so for legal and/or regulatory reasons.
  • These terms and conditions are in addition to the General Terms and Conditions and to the General Bonus Terms and Conditions.

Version: 3.0

Updated on: 12th March 2020

 

2. General Bonus Terms and Conditions

1.1. From time to time we may offer bonuses, rewards, promotions, competitions, Valuables and/or gifts (“Offers”). These shall be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”) and any additional terms and conditions which shall be applicable to the particular Offer (“Special Bonus T&Cs”).

1.2. We may choose to make available the General Bonus T&Cs and Special Bonus T&Cs in a number of languages. This is done for information purposes only.  In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the version which is most beneficial to the Player shall prevail.

2. Capitalised terms used in these General Bonus T&Cs which have already been defined in the main Terms and Conditions, will have the meanings assigned to them in the latter. The following capitalised terms shall have the meanings or explanations assigned to them hereunder:

2.1. “Adventure” – Valuables and trophies that take You to new levels and planets when You play on our Website;

2.2. “Bonus” – A bonus can mean rewards such as Welcome Offers, Deposit Bonuses, Wager Free Spins, Free Spins, Bonus Spins or Bonus Money, Sportsbook Free Bets, Sportsbook Locked Free Bets, Cash or other types of offers. The type and size of the Bonus may vary. Any restrictions or requirements applicable to the Bonus will be highlighted to You in the Special Bonus T&Cs. A Bonus may be convertible to Real Money in Your Account (and available for withdrawal), subject to You fulfilling the terms and conditions stipulated for that Bonus.

2.3. “Bonus Money” – this is the money that You have been rewarded or winnings from the Bonus that appear on Your account. This money may have restrictions on it and cannot be withdrawn without meeting certain criteria.

2.4. “Real Money” – is the money that You have deposited or winnings from the money You have deposited. Real Money is unrestricted and can be withdrawn at any time. However, during Promotions or with Bonuses, You may be required to wager the Bonus or winnings from Bonus spins before You are able to withdraw the full amount. This means that if You withdraw Your Real Money before the Wagering Requirements have been met, You will forfeit Your Bonus and any winnings from that Bonus.

2.5. “Deposit Bonus” – A Bonus which is tied to a deposit and matches a specified percentage of the deposit You make. The match-up percentage may vary, and the bonus might be adapted for a certain Game type and specific conditions and restrictions may apply before you can request a withdrawal. Wagering conditions will apply to both the deposited amount and the bonus amount. 

Deposit Bonuses can be accumulated, but that means wagering amounts (i.e. the amounts You are required to wager) also accumulate and follow the conditions set by the newest consumed bonus. For example, if any casino (or sports) deposit bonus is being consumed and the Player decides to use a new deposit bonus, wagering requirements of the new deposit bonus would prevail. Also the wagering amounts of the bonus that were already being consumed will accumulate with the amounts of the new bonus.

In the Casino, the minimum wagering of a Bonus is thirty (30) times the Bonus amount and any connected deposit, unless otherwise stated in the Special Bonus T&Cs. A sports bet contributes towards casino offer wagering requirements at 100% as long as it fills in the contribution criteria defined in section 9 below.

For Sportsbook, different deposit bonuses will have different wagering requirements, such as minimum odds or others. Should your bet be cashed out, void, push or a non-runner it won’t contribute towards the wagering requirements. A bet will only contribute to the wagering requirement once settled. You can also wager it thirty (30) times on Casino and the contribution will depend on the Casino games You play as stated on the section 9 below.

2.6. “Bonus Turnover” – If You have Bonus Money in Your account this Bonus Money will play proportionately to Your Real Money. So, for example, if You have €100 Real Money and €50 Bonus Money in Your account, a bet of €3 will contain €2 Real Money and €1 Bonus Money, and any winnings are divided into the same ratio. If You get several Bonuses at the same time, the Bonus Money and the Wagering Requirements are accumulated.

2.7. “Game Weighting” – There are a number of Games that contribute differently toward the Wagering Requirement. Please refer to the below Section 9 for the list of the Game Weighting.

2.8. “Loyalty Rewards” – At Casumo You can level up with a chance to earn a reward. Rewards are given out in the form of “Valuables” and You can be rewarded with a number of Bonuses including but not limited to free rounds or free cash while You play.

2.9. “Promotion” – is a campaign or Offer that has specific terms and conditions for entry and prizes/winnings. 

2.10. “Valuable” – You can level up with a chance to earn rewards. Rewards are given out in the form of “valuables”. You will see these Valuables in Your account. These may contain rewards such as Bonus Spins, Deposit Bonuses, Bonus Money or other types of Offers. The Valuable will show You the Bonus awarded, the period in which this is valid, if there are specific Games this must be played on and any Wagering Requirements.

2.11. “Bonus Spins” – are spins that You will be rewarded after You have made a deposit of a certain stipulated amount that we will tell You beforehand. Winnings on Bonus Spins are converted to Bonus Money and are usually subject to a Wagering Requirement of 30 times. Bonus Money will convert automatically to Real Money once the Wagering Requirement is completed. Bonus Spins must be activated through the Account, when You are logged in. Once these are activated, the Bonus Spins are set off and the particular Game will start automatically.

2.12. “Free Spins” – are spins rewarded to You for a specific Game. These spins have Wagering Requirements of 30 times. Bonus Money will convert automatically to Real Money once the Wagering Requirement is completed. This means that all winnings made on Free Spins are converted to Bonus Money which will need to be wagered 30 times. Free spins must be activated through the Account, when You are logged in. Once these are activated, the Free Spins are set off and the particular Game will start automatically.  Free Spin must be completed within 60 days of claiming otherwise they will expire and all winnings generated by the Free Spins will be forfeited.

2.13. “Wager Free Spins” – are spins rewarded to be used on a specific Game. These spins have no Wagering Requirements and do not require a deposit. Wager Free Spins must be activated through the Account, when You are logged in. Once these are activated, the Wager Free Spins are set off and the particular Game will start automatically.

2.14. “Wagering Requirement” – You may be required to wager Bonus Money or wager winnings from spins a certain number of times before the Bonus Money and winnings can be withdrawn. Unless You complete the Wagering Requirements, You will be unable to withdraw Your Bonus Money or any winnings from the Bonus Money. You can make a withdrawal of Your Real Money before You have fulfilled the Wagering Requirement as this money is unrestricted, but then You will lose Your Bonus Money. On the withdrawal page, You will see if You have Bonus money left to wager and informed that they will be forfeited if You choose to make a withdrawal. We let You know how much of Your balance is Bonus Money and how much You have left to wager before You can withdraw this. You can wager in as many increments of the required wagering amount as You want to. For example, for a €10 Wagering Requirement You can wager €5 twice to receive the Bonus. Please remember to check the Game Weighting in section 9 below for further restrictions.  Only Real Money (and any connected bonus) wagering contributes towards the fulfillment of the Wagering Requirement.

2.15. ”Sportsbook Free Bet” – A free bet allows You to place a bet for free on a certain outcome, and if You win You keep the profits. The original amount for the free bet You placed will be deducted from the winnings. We may require certain criteria to be met for You to claim a free bet. 

2.16. “Sportsbook Locked Free bets” – Locked free bets (sometimes known as qualifying bets) are Valuables that need certain criteria or requirements to be met before they are made available to be used as Free Bet. 

2.17. “Welcome Offer” – a collection of Bonuses sometimes made available (at Casumo’s sole and absolute discretion) to newly registered Players on the Website. 

2.18. “Cashbacks” – Cashback is an Offer where you will get back a percentage of your losses within a period or other specified condition as detailed within the Offer.

3. Other Important Terms

3.1. Casumo reserves the right to withdraw an Offer at any time without prior notice by removing the Offer from the Website so it is no longer available. This will not affect anyone has already opted into the Offer, made a deposit where applicable or has already started with the Offer and is expecting the Bonus when they fulfil the requirements.

4. Bonuses & Rewards Scheme Conditions

4.1. You understand that Offers may be subject to certain conditions. Significant terms and conditions will be included in the main advert or marketing of the Offer where size permits. The full terms and conditions of the Offer are contained in the Special Bonus T&Cs for the relevant Offer and You need to read these Special T&Cs in full (alongside these General Bonus T&Cs) before taking part in or accepting an Offer.

4.2. You understand that You will only be able to receive or benefit from Offers that apply to the territory in which You are resident and, where stated, Your deposit payment method.

4.3. While playing with wagers made using their Bonus balance, Players are strictly prohibited from delaying the playing of a Game round until after the wagering requirement for that Bonus has been met, and/or they have deposited new funds. This includes all Bonus and/or Free Spin modes and features which may arise as a result of wagers made using the Player’s Bonus balance. In the event that this occurs, the Player agrees that their Bonus and/or any associated winnings may be voided.

5. How to activate a Bonus

5.1. To activate Your Bonus – go to Your Valuables (select Your name on the main menu, and then ‘Valuables’ at the top of the page), then choose the Bonus. The Significant Bonus T&Cs such as Wagering Requirements will appear on the Valuable if You hover over it.

6. Bonus and Promotion Abuse

6.1. If Casumo notices that the Offer is being abused and/or our terms are being breached, we may take the following actions against such abusers:

(i) Revoke and/or cancel any Bonuses and Bonus winnings that we regard may have been redeemed by misuse of the system; and/or

(ii) Players found to be abusing Bonus offers may be barred from receiving further Bonuses; and/or

(iii) Abusing Player accounts may be terminated.

6.2. Abuse may include but shall not be limited to:

(i) Using more than one Account or using third-party Account(s); Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us, is considered bonus abuse and any potential winnings generated from that offer will be cancelled/confiscated;

(ii) Equal, zero or low margin bets;

(iii) Wagering bonuses on excluded Games;

(iv) Co-operation, collusion or organisation of bets from the same source;

(v) Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating;

(vi) Masking IP address or using a VPN;

(vii) Evidence of a series of contradictory bets placed by a Player or group of Players within the same betting market with the final goal of achieving profits regardless the final outcomes of the bets placed;

(vii) Moving from large bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clearing Wagering Requirements.

6.3. We reserve the right to carry out additional verification checks to ensure compliance with our Agreement. Should such checks reveal a breach of Agreement, we may exercise our right to confiscate the Bonus and/or winnings from the Bonus and/or block accounts. 

6.4. Unless otherwise stated (such as within a Welcome Offer), the maximum bet allowed when using Bonus Money is five Euro (€5) per spin or fifty Euro cents (€0.50) per bet line, or the approximate equivalent thereof in the currency of the territory in which You are resident, and this is applicable until such time as the Wagering Requirements have been met.

7. Account restrictions

7.1. An Offer is limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casumo reserves the right to confiscate the funds on the Accounts and/or block the Accounts. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.

7.2. Employees, officers and directors of Casumo, or of any of its Group Companies shall not be eligible for Offers.

7.3. If You are or You become self-excluded from Casumo during the Offer, You will not be eligible to participate in the Offer or receive any Bonuses or prizes during the time You have self-excluded.

8. Expiry

8.1. Offers have specific expiry times and/or claiming times attached to them which shall be outlined on the Valuable.

9. Game Weighting and Contribution to Wagering Requirements

9.1. Most Games count towards the Wagering Requirements, but not all. Unless stated otherwise (such as within a Welcome Offer), here is a list of how much each Game contributes to the Wagering Requirements:

9.1.1. RNG based Games:

(i) Slot machines: 100%

(ii) Video Poker: 30%

(iii) Casino Hold’em: 10%

(iv) Oasis Poker: 10%

(v) TXS Hold’em poker: 10%

(vi) Ultimate Texas Hold’em: 0%

(vii) Baccarat (all kind): 0%

(viii) Punto Banco: 0%

(ix) Roulette (all kind): 0%

(x) Blackjack (all kind including Pontoon and Double Exposure): 0%

(xi) All other games: 100%

9.1.2. Live Casino Games:

(i) Live Wheel Games: 100%

(ii) All Live Roulette and Live Blackjack: 10%

(iii) All other Live Casino Games: 10%

9.1.3. Sportsbook Games:

(i) Sports bets (at odds 1.60 and above): 300% (for all countries with the exception of India, in which the Wagering Requirement is 100%)

(ii) Sports bets (at odds below 1.60 (decimal odds) or ⅗ (fractional odds)): 0%

9.2. Wagering of Bonus funds on 1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Dead or Alive 2, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, and Simsalabim, will not contribute towards the wagering requirements. Casumo reserves the right to forfeit any winnings if Bonus funds are wagered on these Games.

9.3. Sportsbook Bet Contribution in Casino Bonuses:

9.3.1. Unless stated otherwise, bets placed on odds lower than 1.6 (decimal odds) or ⅗ (fractional odds) will not contribute towards Bonus Wagering Requirements, regardless of whether Your bet is a single, multiple or a system bet.

9.3.2. Should Your bet be cashed out, void, push or a non-runner it won’t contribute towards the Wagering Requirements. A bet will only contribute to the Wagering Requirements once settled.

9.3.3. Sportsbook Free Bets and Sportsbook Locked Free Bets don’t contribute towards Wagering Requirements. Free Bets also don’t contribute towards wagering requirements. A bet will only contribute to the wagering requirement once settled. Some other promotional bets might not contribute to Wagering Requirements either which we will let you know within the respective Special Bonus T&Cs.

10. Amendments and Errors

10.1. We may reclaim any Offer or Bonus that has been awarded in error.

10.2. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an Offer at any time if required to do so for legal and/or regulatory reasons.

Version: 3.2

Updated on: 12th March 2020